RAPIDE FeedBack Thread [merged] (horror stories & others)

[Rapide]

RAPIDE,

Why don't you give out Oil Change vouchers to entice Tsikot members to try out Rapide service. This will give us the chance to experience how good your service is.

Suggestion noted Sir

[uls]

Kaya nga po sir quotation lang eh, pwede naman po tayo umayaw if hindi natin gusto ipagawa yung sinusuggest sayo

haha

o diba? yan talaga business model niyo

bait the public with promos. they go to your shops for oil change or brake pads then you talk them into spending more money on other things

[uls]

and of course take advantage of customer ignorance

"sir/maam, sira na ito. delikado yan pag di palitan..."

[ghosthunter]

Guys, let's not focus and argue about how Rapide pays its people. While it may have contributed to their current woes, technically, wala naman tayo karapatan diktahin yun eh. It's their company, their rules. They choose the way they run it.

Just focus on the problems and the bad reputation. Whether they do something about it, the ball's on their court and, to be perfectly honest, why should we care, diba? We have already talked with our wallets and they're not the only game in town.

That's the point, we answered with our wallets and we have chosen to spend it elsewhere, basta di Rapide.

[Rapide]

haha

o diba? yan talaga business model niyo

bait the public with promos. they go to your shops for oil change or brake pads then you talk them into spending more money on other things

Other automotive repair shops offer free check-up Sir. Hindi lang ang Rapide. Kaya nga po free estimate, pero hindi naman po gagawin yung nasa estimate kung walang approval ng client

[jansky]

Other automotive repair shops offer free check-up Sir. Hindi lang ang Rapide. Kaya nga po free estimate, pero hindi naman po gagawin yung nasa estimate kung walang approval ng client

so..

Rider: lifetime warranty itong brake pad + free check up
MEchanic: yes sir
Rider: okay palit tayo brake pad + check mo na rin kng merong sira
Mechanic: okay sir, napalitan na ung brake pad pero merong mga sira sa shocks
Rider: so magkano aabutin sa shocks
Mechanic: ung shock sir 4,500 + ung labor na 1,000 so abutin po tayo ng 5,500 lahat sa palit sir
Rider: sige para di na ako babalik pa palitan mo na shocks
Mechanic: (after palit) ay sir. may nakita pa po tayong ibang mga sira ung sa balljoint
... ituloy pa ba natin?

[Rapide]

so..

Rider: lifetime warranty itong brake pad + free check up
MEchanic: yes sir
Rider: okay palit tayo brake pad + check mo na rin kng merong sira
Mechanic: okay sir, napalitan na ung brake pad pero merong mga sira sa shocks
Rider: so magkano aabutin sa shocks
Mechanic: ung shock sir 4,500 + ung labor na 1,000 so abutin po tayo ng 5,500 lahat sa palit sir
Rider: sige para di na ako babalik pa palitan mo na shocks
Mechanic: (after palit) ay sir. may nakita pa po tayong ibang mga sira ung sa balljoint
... ituloy pa ba natin?

Then nasa rider na po yung decision nun Sir. Pwede naman po na sabihin ni client sa mechanic "Boss change brake pads lang. Yun lang papagawa ko" End of discussion na po siguro yun

[uls]

o ayan ha

mag palit lang ng brake pads sa Rapide

yun lang. brake pads lang

huwag magpagawa ng ibang bagay sa kanila para wala na horror stories

[marg]

Suggestion noted Sir

OK, PM me when you have the vouchers ready.

I would like to try RAPIDE for the first time.

[jansky]

OK, PM me when you have the vouchers ready.

I would like to try RAPIDE for the first time.

ingat ...wala ka bang ibang papagawa? aside sa oil change?