Cebu Pacific - Bad, Bad Service

[LexTer]

bulilit flights yata tawag dun. hehehe.

[chua_riwap]

naalala ko tuloy last year. papunta kami iloilo. may storm nuon so di kami maka land duon. ni divert ang flight papuntang cebu para mag land since zero visibility daw sa airport ng iloilo. sobrang ihing-ihi na anak ko so sinamahan ko papuntang cr. sabi nung stewardess "may seatbelt sign pa (walang po or sir). titilapon yang bata". nagulat ako sa term na titilapon. taga saan ba sya? worst is nandun pa kami naka upo sa my bandang wing. nasa tapat na kami ng pinto ng cr di pa kami pinagbigyan. hahahaha. saka when you say titilapon ano yun mag ro roll ang eroplano? pwede naman sabihing baka matumba. tama naman sya gawa ng seatbelt sign e on pa nga. nagulat lang ako sa term.

Sir, baka po yung stewardess eh, taga - Visayas din. Kalimitan (di naman lahat siguro), yung pong mga Bisaya, di nagamit ng "PO at OPO" sa pagta-Tagalog nila.

[raine]

Pero pwede naman siguro kung pagsasabihan ka ng stewardess in a polite manner naman.

maganda ng talaga at alam ko kasama sa training nila yan, pero marami kasi ang matigas ang ulo kahit sabihan mo na ayaw pa rin sumunod like during taxiing ng aircraft kahit meron pang seatbelt sign nagtatayuan na ang mga passenger at kinukuha na ang mga bagahe sa loob ng OSB. kaya ganoon hindi na epective yung pakiusap kaya medyo nananakot ng totoo naman na maaaring mangyari.

[coiter]

hay naku yang cebu pacific na yan. nadelay din kami for 3 hrs sa tacloban last sept due to 'bad weather in manila' daw. the funny thing is, a PAL flight to manila arrived in tacloban and left on schedule! so cebu pacific lang affected ng 'bad weather'??? labo. tapos nung unang inannounce na delayed ang flight, they said na i-uupdate kami after 30 mins. ayun, lumipas na ang 2 hrs e wala pa ring announcement. consuelo de bobo na lang na nagpakain sila ng dinner na 1 pc chicken joy. hehe.

[vhenok]

A friend of mine was set to fly to Iloilo a few weeks back, at first it was delayed then later on changed the status to cancelled, ayun pinagcheck-in lahat ng pasahero sa Sulu Hotel. Ala na sya magawa cancelled na din business meetings nya and mas lalo ala sya nagawa kasi di naman sya makapagreklamo, she is working in one of Gokongwei's company din.

even PAL may mga delays din, just last Sat after spending about 5 hours lang in Cebu, when I check-in sa airport, hehe langya delayed yung PAL at Air Phils pero yung Cebu Pacific na kararating lang eh nauna pa mag-takeoff paalis....

[BlueBimmer]

let me get this straight, so if super delayed or cancelled ang cebupac flight, you can get free meals and hotel accomodation?

sana macancelled flight namin after check-in from hk to mla kung ganyan nga

[Mguy]

Well, you get what you paid for.

[goldencoil]

Delayed din yung flight ko from Manila to Singapore. Delayed ng 2 hours. Dahil dun, napamahal din ako sa taxi from Changi Airport to my apartment kasi wee hours na sa gabi. Dito nmn sa SG, pag ganung time eh lalong nagmamahal yung taxi.

Pero in-accept ko n din kasi nangyayari din nmn yan sa ibang airlines. Nde ko lng alam na ganyan pala ka frequent.

[Honda97]

my suggestion is to write a letter to cebu pacific whenever you have complaints. it may be because these are new routes and that they need to abide by different legal requirements in different countries. nonetheless, express your complaints to those concerned. it's counter-productive to air your complaints to other people so they too avoid the airline.

i think they really provide good and healthy competition in the airline industry. and they have responded positively the last time i aired a complaint.

[KnightRider07PH]

Subukan nyong magpa re-book ng flight......

Last time i did that. I spent 5-6 hours in their Robinson's Galleria ticketing office.