Cebu Pacific - Bad, Bad Service

[awing]

I just spoke to my parents today, they had their flight also from Gensan to Cebu through Cebu Pacific and experienced a 1 hour delayed. Good thing they are not in a hurry, yun nga lang ang brod and sis ko na sumundo natagalan sa paghintay.

Mura nga daw pero yun naman ang service is %#^*%$&....

[LexTer]

so benta na pala ng food sa plane mismo...pero pwede dala sarili food at small bottled water sa handcarry bag?

yes sir pwede.

[raine]

naalala ko tuloy last year. papunta kami iloilo. may storm nuon so di kami maka land duon. ni divert ang flight papuntang cebu para mag land since zero visibility daw sa airport ng iloilo. sobrang ihing-ihi na anak ko so sinamahan ko papuntang cr. sabi nung stewardess "may seatbelt sign pa (walang po or sir). titilapon yang bata". nagulat ako sa term na titilapon. taga saan ba sya? worst is nandun pa kami naka upo sa my bandang wing. nasa tapat na kami ng pinto ng cr di pa kami pinagbigyan. hahahaha. saka when you say titilapon ano yun mag ro roll ang eroplano? pwede naman sabihing baka matumba. tama naman sya gawa ng seatbelt sign e on pa nga. nagulat lang ako sa term.

saka nagtataka ako bakit wala ng pagkain ngayon. nung pumunta ako cebu last september binebenta na nila. isang maliit na nagaraya is P50.00

ngayon mas ontime na daw ang pal. sabi rin ng travel agent namin mas mababa na yata ang pal kesa cebu pacific.

for safety reason nasmaganda kung susundin yung warning na "seat belt", lalo na kung during storm, kasi meron nang yari sa PAL habang nag seserve ang stewardess ng pagkain suddenly bumaksak ang eroplano as in bumaksak kaya ayun parang umangat yung stewardess sa ceiling tumama with the food cart, nabalian yun stewardess would you like na mangyari yung sa anak mo,

[BlueBimmer]

sa turbulence ata yan...grabe yan biglang taas baba ang plane..katakot :nerves:

[ronw123w124]

for safety reason nasmaganda kung susundin yung warning na "seat belt", lalo na kung during storm, kasi meron nang yari sa PAL habang nag seserve ang stewardess ng pagkain suddenly bumaksak ang eroplano as in bumaksak kaya ayun parang umangat yung stewardess sa ceiling tumama with the food cart, nabalian yun stewardess would you like na mangyari yung sa anak mo,

Pero pwede naman siguro kung pagsasabihan ka ng stewardess in a polite manner naman.

[LexTer]

for safety reason nasmaganda kung susundin yung warning na "seat belt", lalo na kung during storm, kasi meron nang yari sa PAL habang nag seserve ang stewardess ng pagkain suddenly bumaksak ang eroplano as in bumaksak kaya ayun parang umangat yung stewardess sa ceiling tumama with the food cart, nabalian yun stewardess would you like na mangyari yung sa anak mo,

yes sir tama naman sya. kaya nga eto last part nung sinabi ko e. "tama naman sya gawa ng seatbelt sign e on pa nga. nagulat lang ako sa term".

hindi ko ma imagine isang stewardess na magsasalita ng titilapon or tumilapon. para mo sinabing eject. hahaha

[~JasoN~]

bad experience din kami dyan sa cebu pacific na yan . ang flight namin from cebu to davao delayed almost 2 hours . the worst thing is nung nagpakain sila ng jolibee di ba pwedeng i serve nalang sa loob ng plane ? bakit sa airport pa kasi . edi lalong ma dedelay yung flight. hay nako .

[BlueBimmer]

uy may free jollibee? chickenjoy 2pcs?

[cutedoc]

apart from signing a paper, read the fine lines the somewhere it would be written there that the plane company will not be held liable in any event or circumstances that failure to comply with the specifications of the flight, the reason would always be that the plane is loaded and passengers safety is concern.

heres what you have done to counter / and heres a proper way of what had happened to avoid any collision
1. cebu pac must inform you prior to any delay on the baggage, and they really should deliver the baggage to you as an SOP, you could demand on this in writing

2. no refund could be reimburse, however you could express this regard to the head of cebu pac like i said through writing

3. if there would be no avail, gather every evidence of what they did and expose them to media=), like this rant, however not all could see this

however for flight delays, sometimes the plane company is really not held liable, beacuse of weather condition, plane maintenance, plane inspection, runway traffic

[RedHorse]

easy people!

when there was no cebu pac, we have to wake up at 2am, for a 5am flight to tacloban or bacolod...


now, 830 am flight is possible.. with PAL no choice kami, kahit i-delay ang 2pm flight to 1030pm schedule...

am not a frequent flyer anymore, but just today, I bought 2 pcs of 500-peso die-cast planes on my flight here from bacolod, pa-ipik sa mga kids, which PAL does not have err nothing to offer, built-in sa fare mo ang 2-peso ma juice, and CP sells it at 50 kung maarte kang talaga, to quinch your thirst on a 1hr flight.

look asan na ang airline na nag-offer ng hot meal on a flight to davao? may hot meal ka nga, so-so naman ang maintenance ng aircraft kaya kung hindi, delayed, cancelled - which eventually, na-bankropt na.