need advise on what to do

**mikmik316** · January 26th, 2010 06:26 AM

di talaga matino kausap yung mga coordinator ng dealer sa LTO.

Mabuti na lang samin nakuha namin yung plaka namin after 32 days dahil gumamit kami ng kakilala sa loob.

Mas maganda na kausapin ang head ng LTO branch para mas mabilis ang proseso ng pagkuha ng plaka.

**whitebug45** · January 26th, 2010 07:02 PM

Originally Posted by mikmik316

di talaga matino kausap yung mga coordinator ng dealer sa LTO.

Mabuti na lang samin nakuha namin yung plaka namin after 32 days dahil gumamit kami ng kakilala sa loob.

Mas maganda na kausapin ang head ng LTO branch para mas mabilis ang proseso ng pagkuha ng plaka.

+1 :fishing2:

**boldventure** · January 27th, 2010 12:09 AM

for the benefit of others na gusto rin bumili, saan dealership po ito

**roadster363** · January 27th, 2010 06:38 PM

this is really bad. pero dealership problem yan and i don't think HARI knows about that. try sending them an email or tawag ka sa kanila bro. paadvise naman what dealership so that may heads up kami. hope maayos mo na yan sir

**cjp777** · January 27th, 2010 11:41 PM

Originally Posted by roadster363

this is really bad. pero dealership problem yan and i don't think HARI knows about that. try sending them an email or tawag ka sa kanila bro. paadvise naman what dealership so that may heads up kami. hope maayos mo na yan sir

*sir leoxe- sabi ko sayo sir you nee dto disclose na yung dealer na yan...don't worry that is what we call freedom, dapat nga mag-apologize yung dealership sa iyo for that inconvenience, hindi yung pinapaikot ikot ka eh alam naman nila kung ano nangyari.... Asa likod mo lang kami, I can gather around 30++ signature of tucson club members if you what that to bring to HARI execs...isama mo na din THP at Tsikot...

just let us know how we can support you...see you at the eb.

**CVT** · January 28th, 2010 08:49 AM

If it is here in SouthMM, then I personally know the Branch Manager and he is a very good guy... Maybe I can help....

9202:toothbrush:

**roadster363** · January 28th, 2010 08:59 AM

maybe I can also help. I know people sa HARI. pero kailangan ko ng details nung may problem

**LeOxe** · January 28th, 2010 03:50 PM

hello guys!

update lang.

the CRM promised to call on the afternoon of January 26 to update me on the status of my registration. as usual, I didn't receive a single call from the CRM or the LTO assigned clerk. after I sent a text message to the Sales Manager, my SA, etc. complaining why I haven't received a call, the CRM finally sent me an update thru text message and not thru phone call as what he told me. guess what's in the text message? he said that he could not provide an update because the dealership's liaison officer is still in the field.

yesterday (January 27), we went to the LTO Office that registered my Tucson to personally inquire the status of my registration. while we were in the LTO, my SA called up telling me that the registration is now ok because the CRM "personally" talked to the LTO Office personnel regarding my registration. since we were already in the LTO Office, we decided to talk to the person in charge of the registration. according to the in charge, no one from the dealership went to the LTO office to talk to him personally regarding my registration. my registration issue was just brought up by the dealership's liaison officer when the in charge talked to him for some matters.

so this means that if the LTO in charge for registration didn't talk to the dealership's liaison officer to discuss some matters, my registration issue would've not been raised to the LTO Office for correction. they (from the dealership) are liars! grrr.

anyway, the LTO in charge for registration asked me 1 to 2 days to make the correction and upload the details of our tucson in their database. I will then receive a print out of the correction and details of my registration once finished.

i do hope this will be resolved by the end of the week.

**james00112233** · January 28th, 2010 05:32 PM

wala pa lang kwentang kausap yung sa dealership na yan! kung hindi ka pa nagkaroon ng initiative na puntahan yung LTO eh walang mangyayari sa problem mo.

**LeOxe** · January 29th, 2010 10:02 PM

hello guys!

update lang.

since there's no action from the dealership, i again made the initiative to call the CRM and asked him the number of the LTO Officer who made the alteration on our OR/CR. i then called up the LTO Officer re the status of our registration. he told me that the request for uploading and changing of registration from 511 to 811 was already sent to the main office. according to him, it is now the discretion of the main office and that he could no longer do anything about it. we will just have to wait for... guess what? 2 to 3 months! you read that right. according to him, the reason for such long waiting period is that there are plenty of us with the same issue.

i'm really fed up with what's happening. it's physically, mentally and emotionally draining. i even came to a point of trading-in my tucson for another brand to end all of this. an SA of a competitor SUV is very eager to trade my tucson with their 2.4L 4x2 SUV. but i can't do that since i very much love my tucson. i will just be positive and think that all of this will eventually end and that there's always a solution for every problem encountered.