2024 JD Power Sales Satisfaction Survey is out

[dr. d]

😂

What happens to buyers who availed their units via in-house but within up to 1 or 2 years, cannot pay them anymore? Don't they become repo units under toyota's tsure dealers?

they are repossessed by the mortgage provider, whether in-house or bank.
then they are either re-sold as "good-pre-owned" by the mortgage provider, or they are passed on to the used car dealers who may specialize in re-possessed cars, among others.

[Walter]

On a different note ... Honda sales people have fixed monthly salaries ... they don't live on commissions ... not sure if still the same these days ...

[ale828]

I have the same assumption. You don't want to piss off buyers of Lexus, they occupy the upper echelon of society and you don't want their ire.

Buyers of Land Cruisers and Alphards are mostly by politicians or those connected to them. But of course chances are they have connections inside for quick availability of units even with a wait list. TMPH doesn't want to have to be called in congress for answer things about their Sales practice.

This is why Tesla's direct selling model works ... you order online ... add the options you want ... everything automated ... pricing is the same for everyone (at the time of your order) ... no dealer upsells ... no haggling ... no frustrations dealing with sales agent ... your position in the queue is fixed ...

True.
Tesla Ph you can buy it all online in your own home.
units are produced only once an order and down payment is made.
A VIN number assigned to you.
Their app has a tracker to know the estimated delivery time.

Wala naman drama sa agent namin sa cash basis. Years nga lang wait list at kaunti allocation ng units.

May special treatment nga para sa mga VIPs, may connections, at nagmamadali at willing mag hoolahoops sa addons.

Otherwise kung willing to wait, malinaw naman ang queue number.

Last March nag inquire si relative.

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62 po nakapila sa alphard po while sa 71 po sa land cruiser sir
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Nag uupdate naman sila sa galaw ng pila.
Same family na nag wait ng 1 year plus para sa Corolla Cross GRS. Walang extras nabayad at cash basis. I dispose lang nila current car nila once dumating ang unit.

May mga atat din kasi at ayaw pumila.

If this is the case why do i still see a lot of advertisements for On-hand unit at Direct Invoice from Toyota?
This is for Premium Units like the LC and Alphard, SG Elite.
It just seems like Resellers or Agents are taking advantage of the shortage of units and hoarding them to make a profit and split it with agents or management.

[viper888]

Were going through another election cycle and its still hard to buy a Land Cruiser.

IMO there are alternatives for Lexus buyers if they want to spend a bit more and get a German car compared to the Land Cruiser and Alphard which basically dominate their category

[GTcervan]

If willing to wait (in which aabutin sa pila ng 1 year or so), sabe niya walang anything additional. Same srp likely and no requirements for add-ons like insurance or other models upon availing. Unlike sa mga gusto kagad ng cash, magbabayad sila ng above sa srp in which necessary ung insurance ni toyota or yun nga, package na may kasamang ibang model. Ito ata ay kung hindi kukunin via in-house (tfs) yung unit para sa mga nagrarush if i'm not mistaken. Ang problema lang pano kung naghintay ka ng matagal tapos nag-adjust na ung srp? Edi yun na yung masusunod lol.

[carxynogen]

If willing to wait (in which aabutin sa pila ng 1 year or so), sabe niya walang anything additional. Same srp likely and no requirements for add-ons like insurance or other models upon availing. Unlike sa mga gusto kagad ng cash, magbabayad sila ng above sa srp in which necessary ung insurance ni toyota or yun nga, package na may kasamang ibang model. Ito ata ay kung hindi kukunin via in-house (tfs) yung unit para sa mga nagrarush if i'm not mistaken. Ang problema lang pano kung naghintay ka ng matagal tapos nag-adjust na ung srp? Edi yun na yung masusunod lol.

Eto yung nangyari sa nabilhin ko na second hand car.
Ang ipapalit niya na unit ay Fortuner Q, at dahil White ang hanap, hinihintay niyang magka stock, that was April 2024.
And then dumating ang July, wala pa ring white color na stock.
May gray sana pero white talaga hanap niya.
Kaya naabutan siya ng 100k+ increase.

Fortunately, yung Fortuner Q ngayon ay naging Fortuner LTD narin ang features.
So at least hindi siya tinipid sa 100k+ increase.
Pero nakakapaghinayang pa rin na hindi niya naabutan yung less than 100k price na unit.
Wala na siyang choice but to cough up 100k+ para makuha ang Q model.

[GTcervan]

Eto yung nangyari sa nabilhin ko na second hand car.
Ang ipapalit niya na unit ay Fortuner Q, at dahil White ang hanap, hinihintay niyang magka stock, that was April 2024.
And then dumating ang July, wala pa ring white color na stock.
May gray sana pero white talaga hanap niya.
Kaya naabutan siya ng 100k+ increase.

Fortunately, yung Fortuner Q ngayon ay naging Fortuner LTD narin ang features.
So at least hindi siya tinipid sa 100k+ increase.
Pero nakakapaghinayang pa rin na hindi niya naabutan yung less than 100k price na unit.
Wala na siyang choice but to cough up 100k+ para makuha ang Q model.

Ah pero bakit hindi sya naghanap sa ibang branches? Eh marami naman sa metro manila. O di kaya slightly used na 1 year old ganun.

Oo nga sayang din yung original na Q model. Yun na cguro pinaka-panalo sa lahat ng fort models since parang geely ang dating nung ltd. Sana di na tinulad dun ung mags at harapan nun. ;(

[carxynogen]

Ah pero bakit hindi sya naghanap sa ibang branches? Eh marami naman sa metro manila. O di kaya slightly used na 1 year old ganun.

Oo nga sayang din yung original na Q model. Yun na cguro pinaka-panalo sa lahat ng fort models since parang geely ang dating nung ltd. Sana di na tinulad dun ung mags at harapan nun. ;(

Hindi knowledgeable yung buyer sa mga ganitong technique.
Stick to same agent lang ata sila.

[Walter]

They think sales agent are their friends ... and thinking of their best interest(s) ... same applies to real estate ...