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If you have any complaint againsts Fitness First Philippines, we would like to ask all those who have complaints, grievances, and problems with Fitness First all over the country, feel free to submit your complaints to DTI Consumer Welfare Desk.

Several problems such as credit card auto debiting, inaction to consumer complaints, non termination of fitness contracts even if clients already filed termination, open ended contracts, non return of double billing, freezing of account with charges, hidden charges, defieciency in safety standards, onerous contracts, non fulfillment of those promised or stipulated upon, credit card requirement upon membership, use of credit card info without authorization and informing the client, surcharges, injuries and others.

You may file at DTI Consumer Welfare Desk at 12th Floor Trafalgar Bldg, HV Dela Costa St, Makati City, or use the following contact numbers, you may call and walk ins are most welcome, you may also mail it to us or use a one day courier service.

HOTLINE: 751-3330
Consumer Complaints: 8118231 to 33
Tel: 7510384 Fax: 8956487
Via net: I-REKLAMO

You may write your story of any of your complaints or grievances, and submit to us, or call us.

CONSUMER WELFARE DESK

To further protect your interest please keep your receipts, contracts, registered mail stub, and letters submitted to Fitness First.