BEWARE: HYUNDAI's USELESS 5-YEAR warranty!! [MERGED]

[fanboi]

Bayaran mo ng cash para wala reklamo. Uutang tapos gusto in favor lahat sayo ang deal.

Wag ka magreklamo sakin di ako taga hyundai!

[bjreyesmd]

Just rode a taxi yesterday. Got to talk to the driver regarding his 3 year old accent crdi. He said he has no problems with his accent and showed me his odo... a whopping 290,000 kms! Alaga lang daw sa maintenance. Inside, I can still feel the smoothness of the engine. The underchassis, of course you can hear some kalampag here and there. Didnt get to ask saang CASA siya... it must be doing something good.

[CVT]

isang pharagraph pa lang alam ko na kung sino ka. welcome back popsy!

Ahehehe.... Mukha ngang may reincarnation na!!!

Bagong handle,- tsikini....

17.7K:santas:

[kinyo]

Ahehehe.... Mukha ngang may reincarnation na!!!

Bagong handle,- tsikini....

17.7K:santas:

hindi pa binuo handle ... tsikinini

BTT: pagka-alam ko Hyundai Pampanga is owned by Hizon family (more famous for Pampanga's Best), not Laus ... but Laus Group do own a lot of stealerships of various brands including Hyundai in Dagupan City, Pangasinan (where i bring our starex for repairs)

mataas talaga PMS/repair cost sa mga casa ... fortunately, cars seldom need casa service, kadalasan minor problems lang na kaya na ng neighborhood auto shop

during warranty, i avail of casa oil/filter the first few times then bring my own oil/filter after the 1st year ... i was never told of voiding warranty (although i am aware of their policy) ... i doubt the casa would void the warranty if you can prove that the car has not been tampered by other shops (non-casa oil service is not tampering!)

[Asth-matic]

sent mail to mycrm*hyundai-asia.com (awaiting reply)

Dear Sirs/Madams,

IS MY HYUNDAI EXTENDED (5 YRS.) WARRANTY AUTOMATICALLY VOID AFTER 3 YEARS IF NON-CASA CLAUSE OF FEDERAL PHOENIX IS APPLIED?

OVERVIEW:

Proud owner of 1st generation Tucson, November 2009, superb condition, 700k 2nd owner, purchased Feb 2013
Religious PMS (x12 total or 33 months) by previous owner with Hyundai Abad Santos
Insurance policy fully endorsed, extended warranty in effect per inspection of service passport (Hyundai North Edsa)

PROBLEM:

Filed a claim with Federal Phoenix March 1, 2013. (front and rear bumpers for replacement and some repair on tail gate)
Fed Pnx explains NON-CASA clause in effect (car is 3 years and 4 months old more or less)
Fed Pnx suggested Hyundai North Edsa (NON-CASA rate) vs. Ziebart
Ziebart wins from Fed Pnx point of view (most likely, but still fighting for Hyundai CASA)

ISSUES:

When HARI appointed Federal Phoenix for its extended warranty insurance, they have a joint responsibility to advise the client in how to preserve it.
(page 9 of the Hyundai Extended Warranty Booklet, under main title Contract of Insurance, there's a notice that HARI is merely a coordinator.... any such obligation of extended warranty is a primary obligation of Federal Phoenix Assurance Co Inc. to the policy holder...)

The NON-CASA clause of the motor insurance policy of Federal Phoenix is contradictory to its agreement with HARI as to extended-warranty on electrical and mechanical breakdown as non-authorized HARI dealer repairs or pms will void it.

I understand that Federal Phoenix like any regular insurance co. would like to save money. But is this fair to the client, who suffers a stuck, defective CRDI injector worth 150k to repair?

Basic PMS outside CASA is very much available and parts abound in Banawe. But among the top reasons why owners remain loyal to a Hyundai dealer PMS is to retain the 5 years extended-warranty even if the premium CASA service is costlier.


Next Step:

Awaiting your response and recommendation. My research on various internet forums such as PEX and Tsikot.com has yielded nothing similar to my problem. Please help me preserve my warranty, and the value of my Tucson.


Thanks.

[Asth-matic]

patulong mga boss. first time mag file ng claim, i need your expert inputs. feeling lugi talga ako dahil 25% ang depreciation (ang ganda ng condisyon at naka diamond gloss pa, di man lang divided by 12 months, tapos ma void pa ang warranty)

[imperialv]

*bjreyesmd.. most likely hindi na casa yan.. Malulugi ang operator nyan.. :D

Just rode a taxi yesterday. Got to talk to the driver regarding his 3 year old accent crdi. He said he has no problems with his accent and showed me his odo... a whopping 290,000 kms! Alaga lang daw sa maintenance. Inside, I can still feel the smoothness of the engine. The underchassis, of course you can hear some kalampag here and there. Didnt get to ask saang CASA siya... it must be doing something good.

[imperialv]

ooppss did not notice your previous posts.

patulong mga boss. first time mag file ng claim, i need your expert inputs. feeling lugi talga ako dahil 25% ang depreciation (ang ganda ng condisyon at naka diamond gloss pa, di man lang divided by 12 months, tapos ma void pa ang warranty)

[Asth-matic]

*imperialv, no problem.

i'm beginning to believe the title of this thread.

[champoy]

Dapat 3 hours warranty parang motel after sales service ng hyundai philippines.