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Verified Tsikot Member
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May 3rd, 2010 12:43 AM #691Hey guys, poor service doesn't only apply to Ford, Toyotas, and other casas are just about the same.. The problem isn't the company, the problem are the people who works there, I mean look at Toyota and how they look at their D4d problem..
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Verified Tsikot Member
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May 3rd, 2010 11:52 AM #692I. Beg to disagree . Hyundai provides very good service. The company is a reflection of the people who works there. We cant't blame the company because it is not an entity.
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May 6th, 2010 09:20 AM #693
Ei Guys, thanks for your thoughts. Well, it is running 2 months now that the car is still with them, as the parts are being ordered and who the heck knows where it is coming from, US? I offered her my car most of the time to borrow. It's a Hyundai. And I have not one complain with their service, I even wanted to commend them. From sales to after sales.
Ford could have offered a service vehicle if they really want to compensate the frustration.
Customer service for me is how the company is represented, what the options to offer, and to avoid their customers from being their own detractors. Mostly are controllable factors. It is not what happened, but its what you can do to fix it and how you do it.
Ford Everest is still one of the fastest SUV's in its class!
Buckle up!
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May 6th, 2010 08:09 PM #694
I would never buy ford again. I even discouraged relatives and friends from buying one. Got bad service from ford alabang where some claim offers the best service among ford dealerships.
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May 6th, 2010 10:24 PM #695
^^^ can't blame you sir. you had a really bad experience with your ranger.
for us, we are truly satisfied with our workhorse.
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Verified Tsikot Member
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May 7th, 2010 09:45 AM #696
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May 10th, 2010 11:08 PM #697
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Verified Tsikot Member
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May 16th, 2010 05:47 PM #699
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May 16th, 2010 06:24 PM #700
Bottom Line..... just because you have a manufacturer's warranty doesn't ALWAYS mean peace of mind, whether its ford, toyota and the others..... Somethings we all have to consider before buying a new car..... Dapat kasama sa warranty is yung service car if matagal ma repair, kasi its their fault. Anu yan wala silang pinag kaiba sa tabi-tabing talyer?