Honda Jazz 2012 - Taffeta White "Paint Problem"

**Bry028** · November 6th, 2012 06:45 PM

Good day sirs, Hope I have posted this thread at the right board.

We recently purchased a 1.5V Jazz from our local dealer late September. And after just a few weeks to one month these discolorations appeared,I don't know what exactly it is called. Inspected it myself and it appears to be below the clear coat.

A very big one in the front bumper

Also appeared on the rear passenger door.

Quarter panel where it first appeared... (Really hard to take pictures on this side)

When it first appeared on the quarter panel I immediately took it to the dealer and said it was caused by bird droppings and even pointed out it could be caused by car wash, which led me skeptical. They buffed it out but it was still there and insisted it was caused by a reaction to paint and bird droppings. Then days later it came back! And just ignored it then and waited and see if it will get much worse... and IT DID!

I'm very disappointed with my unit because of this. And I thought Honda is still high on quality...guess not.

I'm posting this to ask for advices and suggestions and are problems like this covered by the warranty? Can I claim insurance on this? What could be the real cause?

Hope I could get some inputs.

Thanks in advance!

**nivraarvin** · November 6th, 2012 09:14 PM

Most likely, your bumper was scratched before, then was repainted at the dealership.

I suggest you contact the honda warranty department via email. Sometimes, they are more accommodating.

**raul tuason** · November 7th, 2012 09:52 AM

Agree ako kay nivraavin , punta ka sa shop ko so i can do visual inspection and i have a paint thickness guage kasi dapat consistent ang thickness ng paint sa buong car kapak may big difff sa thickness ibig sabihin niretoke na. hindi po warantable ang bird droppings and not sure kung pwede sa insurance kasi hindi naman accident.

**Bry028** · November 7th, 2012 06:33 PM

I'm pretty sure na di siya caused ng bird droppings, since well roofed ang garage namin and di ako nagpapark sa "maibong lugar"... Ano kaya possible cause para maiwasan na din ang pag kalat...?

*raul tuason : sir saan po ang shop nyo?

**kerikzb** · November 7th, 2012 06:49 PM

yung sa bumper, parang repainted. mahirap masabi yung iba based on the pics.. di makita kung stain, or sa ilalim na siya ng clear, or etching.. samin din nainis ako nung may mga stains din na maliliit, then wala na mga plastic wrap sa interior, tapos mabaho buga ng aircon. tsk tsk. ano po sir sabi sa insurance niya? pwede iclaim yan? or maybe mas maganda sumulat sa honda mismo habang maaga pa.. at least nakarecord na sa kanila yung complain mo.

**stickers** · November 7th, 2012 06:55 PM

Bird droppings can do that to your paint? Seriously? I usually ignore it pa naman, nililinis ko na lang pag sabay ng carwash (weekends pa).

**Bry028** · November 7th, 2012 07:32 PM

Originally Posted by kerikzb

yung sa bumper, parang repainted. mahirap masabi yung iba based on the pics.. di makita kung stain, or sa ilalim na siya ng clear, or etching.. samin din nainis ako nung may mga stains din na maliliit, then wala na mga plastic wrap sa interior, tapos mabaho buga ng aircon. tsk tsk. ano po sir sabi sa insurance niya? pwede iclaim yan? or maybe mas maganda sumulat sa honda mismo habang maaga pa.. at least nakarecord na sa kanila yung complain mo.

Di ko pa nacecheck sa insurance,tanong tanong lang din muna ako para sure and if kaya iclaim dun and baka bumalik ako sa casa by this or next week. Nakuha ko din yung unit ko na wala ng plastic sa loob and may mga gas gas pa sa guage panel...tsk

Hirap din kasi kunan ng picture pero sa personal, kitang kita talaga.

How can I contact Honda's warranty dept.? Since parang pinapaikot ikot lang ako sa casa eh...

Parang nagkaka chipping na din sa quarter panel part

**niky** · November 7th, 2012 09:04 PM

Submit a formal complaint letter to the dealership FAST. Repaint warranty is only three months. I don't know how long the factory paint warranty is, but it may be similar. Also forward a copy to Honda Philippines, clearly stating in both letters that you are CC'ing a copy to them.

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They should offer a free respray, at the very least.

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If it's bird droppings, that's a very large bird.

**red07** · November 7th, 2012 09:39 PM

Parang paint defect yata talaga ng TW yan. Ganyan din kase yung sakin sa may right side fender nung 3 weeks old pa lang yung jazz ko. Tama sabi ni niky, mag file kaagad ng formal complaint.