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December 12th, 2007 10:01 AM #1
techie experts need your help.
SPOOLS.EXE, it can be seen in the task manager/processes when you press ctrl+alt+del. what it does is use up 100% of cpu so that your computer runs very slow. you cant do anything else.
first encountered this back in 2004 and i ended up reformatting my laptop because our IT department cant solve it. i encountered again the same problem a couple of years ago with a different name this time, SVCHOST.EXE. reformat my laptop again.
now, i have the same problem, its the svchost.exe again, avg and windows defender cant detect it. is there a way to kill this without reformatting my laptop? its a real pain in the ass!
my laptop is running on genuine windows home xp.
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Tsikot Member Rank 3
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- Oct 2003
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- 734
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December 12th, 2007 10:24 AM #3
ah i think i can help you pero di sure, yung spools.exe na yun kailangan talaga para magrun yung windos, yan kasi yung processes ng mga print jobs, first try ninyo check yung print and fax documents ninyo sa control panel and cancel all pending print jobs. yan yung first solution at babalik sa normal yung pc mo assuming na hindi nakapasok ang virus through backdoor using the name spools.exe. pero kapag nagcoconsume na siya ng almost 90% ng memory usage mo, chances are virus/trojans/etc. na nga yan. so try my first suggestion then pag di bumalik sa normal, use avg or any anti-virus/spyware/adware programs na meron ka..
by the way did it try to connect to the internet, i mean yung spools.exe mo tapaos na block lang ng windows firewall?
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December 12th, 2007 11:35 AM #4
hindi na block ng firewall eh nagra run talaga sya. did some search ang its a required windows program (svchost and spools), kaya siguro, hindi identified as virus, which is why avg and defender cannot detect it. kaya lang there is some sort of worm that attaches to it causing it to use up 100% of cpu.
ngayon my lappy is running fine, i just disconnected the internet cable and restarted the computer.
observe observe muna uli.
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December 12th, 2007 12:06 PM #5
AFAIK,
If it's spools.exe, then trojan yan.
If it's spoolsv.exe, then it's a legitimate windows program.
svchost.exe is also an authentic windows program, but it can be used to run malware.
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Driver/PasaHERO
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- Oct 2002
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- 1,310
December 12th, 2007 02:23 PM #6try running a spyware scan using spysweeper or spyware doctor on your machines
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December 12th, 2007 04:51 PM #7
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December 12th, 2007 09:20 PM #8
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