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  1. Join Date
    Aug 2019
    Posts
    390
    #231
    Wala talaga pag asa sa PLDT na yan. Nagbabayad ako ng 1800 tapos eto lang nakukuha. Buti sana kunh consistent sa koneksyon eh amg problema madalas na wala kesa meron.

    Tapos pag nagpa putol ka ng linya sasabihin magbabayad ng pre termination fee. Nyemas talaga, sarap pasabugan ng utot yung opisina nila [emoji3062] Click image for larger version. 

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  2. Join Date
    Mar 2021
    Posts
    636
    #232
    PLDT DSL kami dati at napuputol pag midnight. Parang nagrereset sa end nila.
    Nung dumating ang fiber ng pldt, converge and globe dito, marami pa rin nag-pldt fiber at icheck kung may line pa available.
    Since globe platinum wife ko, we went for Globe and life has never been easier. After makabitan, may tumatawag pa sa kanya besides her personal concierge if satisfied daw sya sa connection.
    We get 80 instead of 50Mbps din. Baka konti rin Globe subscribers kaya hindi congested sa area namin.
    Point is, try to know from neighbors their feedback sa fiber nila. May connection congestion sa certain locations.
    Wag lang DITO. Hehe


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  3. Join Date
    Jan 2009
    Posts
    5,980
    #233
    No brand loyalty. Every ISP has their own strong and weak areas. In my place of residence, PLDT Fibr is king.


    However, at my office in Makati, it's Converge (corporate plan).

    In the grand scheme of things, it's just ISP lottery.... swertehan lang.

  4. Join Date
    Jul 2009
    Posts
    10,304
    #234
    Quote Originally Posted by oj88 View Post
    No brand loyalty. Every ISP has their own strong and weak areas. In my place of residence, PLDT Fibr is king.


    However, at my office in Makati, it's Converge (corporate plan).

    In the grand scheme of things, it's just ISP lottery.... swertehan lang.
    I agree about the speed and reliability. Swertihan Kung maganda line sa area mo. Nagkakatalo na lang yan sa customer support.

  5. Join Date
    Mar 2021
    Posts
    636
    #235
    Nung pinaputol namin pldt del before pandemic, need daw pumunta sa store and guess what, 1 tao lang su buong store ng pldt edsa shang! As in 1 person lang sya sa buong store since nagquit na lahat at hindi pinalitan. Sya ang recep, customer service rep, cashier and automatic manager ng buong pldt shang store!
    That’s the time bawal na subcontractors ng pldt.
    Kaya customer service is king talaga


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  6. Join Date
    Oct 2012
    Posts
    27,624
    #236
    Quote Originally Posted by BratPAQ View Post
    I agree about the speed and reliability. Swertihan Kung maganda line sa area mo. Nagkakatalo na lang yan sa customer support.
    I disagree. In the Cavite case, the ISP should be able to resolve the evening latency. wala naman kasi problem sa client side. di nila kaya troubleshooting ng network bottlenecks?

  7. Join Date
    Oct 2012
    Posts
    27,624
    #237

  8. Join Date
    Mar 2008
    Posts
    483
    #238
    Downtime around 1am with blinking LOS on the ONU. Nakalimutan ko may text pala PLDT about a network upgrade between 1-5am. Signal went back after 30min. And eto na bago speed on existing 2899 plan. Was getting around 150-160 before.




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  9. Join Date
    Sep 2010
    Posts
    290
    #239
    Anyone who has an existing 1899 PLDT Fibr Plan na nag downgrade or upgrade ng plan? Dami ko na natanggap na email from PLDT na mag upgrade to 2099 monthly with 50 Mbps pero satified naman na ako sa current speed ng internet ko kaya di ko nalang pinapansin yung mga email nila.

    Pero after checking their website, yung plan 1899 with 30 Mbps dati e mas mura na ngayon. Pwede ko makuha yung 35 Mbps na speed by paying 1699 a month.

  10. Join Date
    Nov 2009
    Posts
    12,363
    #240
    Mine was 30mbps / 1,899 before (VDSL)

    Nag early termination ako due to recurring downtimes.

    Sa 1 year nung account ko meron monthly downtime lasting 3-4 days. No permanent fix can be done since awaiting for migration to full fiber yung area namin.

    What can they do is repair pag nasira yung line ko aside doon talagang waiting game muna talaga.

    Kudos to PLDT madali naman mag report ng concern kaso ayun nga paulit ulit yung issues and now heavily dependent kami sa internet due to WFH setup / Netflix [emoji23]

    Inggit ako sa inlaws ko they got the same plan, the difference is full fiber naman yung sa kanila. Grabe speedboost doon and never pa ata sila nagkaron ng downtime.

    Just glad PLDT approved my request for not paying the pre-termination fee. If mag available yung full fiber sa area namin will consider going back with them.

    Thank you to bro EQ lagi ko siya naiistorbo. [emoji16]


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