It's not advisable to file a complaint with NTC. The government just seems so powerless against these telcos. We're still 3rd world where consumer protection is only secondary to company profits.

I think what could persuade the telcos to shape up is for subscribers to file a class action for damages. But the number of plaintiffs requires a critical mass, otherwise the telcos will just laugh it off.

I've given up long ago on my aspirations for this country to have good internet providers.