Got two Kolins at home, a 1.0 and 1.5HP (both have digital controls with remote) window-type A/C's. Both are approx. 10 years old. The 1.0HP broke down once last year due to a busted capacitor (wear and tear), otherwise, nothing else major has occurred since we got both in 2000-2001.

As far as service is concerned, we were accommodated on the same day (called them up early in the morning). But due to the part being unavailable, the A/C was only fixed the next day.