Actually, wala naman ginawa masama yung agent, He just said na hindi sya capable na i-connect sa Citibank USA yung caller...

I've never tried that kind of work but it seems really really stressful huh.

Siguro, I'll try to work a callcenter job for kicks. Agitating customers through sarcasm. Just envisioning myself doing it makes me laugh so hard already. :bwahaha: