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  1. Join Date
    Dec 2012
    Posts
    397
    #71
    Quote Originally Posted by TheBigDaddy View Post
    Same as mine, but the casa said we have to follow the maintenance per month of ownership otherwise the warranty will be voided.
    That's just their way of making sure they have a regular income stream.

  2. Join Date
    Sep 2009
    Posts
    944
    #72
    Quote Originally Posted by TheBigDaddy View Post
    It sounds like a diesel engine when the engine shifts gear. Nakausap ko yesterday yung head ng customer service ng Berjaya and he said they will make sure that my car will be back to 100% performance. I told him that I will call my bank if there's another factory defect after this to cancel my loan.

    2 weeks before the catalytic assembly arrives so hopefully mawala na to.
    Hopefully di naman lemon nakuha mo. Let me know what happens with their solution, in case I notice the same thing. Thanks.

  3. Join Date
    Sep 2009
    Posts
    944
    #73
    Quote Originally Posted by Balikpinoy View Post
    That's just their way of making sure they have a regular income stream.
    Better clarify with them, mahirap if they deny you of warranty claims later on.

  4. Join Date
    Dec 2012
    Posts
    397
    #74
    Quote Originally Posted by ano727 View Post
    Better clarify with them, mahirap if they deny you of warranty claims later on.
    They have my messenger lip service saying it should follow the months schedule. However, they did honor the no labor promo and I paid 3999 for parts.

  5. Join Date
    Sep 2009
    Posts
    944
    #75
    Quote Originally Posted by TheBigDaddy View Post
    It sounds like a diesel engine when the engine shifts gear. Nakausap ko yesterday yung head ng customer service ng Berjaya and he said they will make sure that my car will be back to 100% performance. I told him that I will call my bank if there's another factory defect after this to cancel my loan.

    2 weeks before the catalytic assembly arrives so hopefully mawala na to.
    Bro, did they resolve the problem already?

  6. Join Date
    Mar 2008
    Posts
    41
    #76
    Hello guys, saang casa ba kayo nakapag test drive? went to mazda q.ave but no test drive unit.

  7. Join Date
    Sep 2009
    Posts
    944
    #77
    Quote Originally Posted by sushiboye46 View Post
    Hello guys, saang casa ba kayo nakapag test drive? went to mazda q.ave but no test drive unit.
    In my case, I did not need to test drive. It's reviewed by many reputable car authorities and rated very well here and abroad.
    I understand that Mazda Greenhills allows test drive, try Mazda C5/Pasig also.

  8. Join Date
    Mar 2008
    Posts
    41
    #78
    Quote Originally Posted by ano727 View Post
    In my case, I did not need to test drive. It's reviewed by many reputable car authorities and rated very well here and abroad.
    I understand that Mazda Greenhills allows test drive, try Mazda C5/Pasig also.
    Thanks, ill check them out

  9. Join Date
    Nov 2012
    Posts
    95
    #79
    The roaring noise and vibration is still not fixed after Mazda Greenhills replaced the Tensioner Bearing. Berjaya's recommendation of replacing the Catalytic Converter made it worse.

    I sent an email to Berjaya's Dave Macasadia to file a formal complaint. I told him that I will let them do the diagnostics for the last time. If this will not be fixed then I want to demand a replacement.




    Sent from my iPhone using Tapatalk

  10. Join Date
    Nov 2012
    Posts
    95
    #80
    Looks like the Lemon Law has been filed as SB1310.

    SECTION 4. When a motor vehicle is deemed a lemon.-A motor vehicle shall be presumed to be a lemon, when the following conditions concur: a) the motor vehicle was purchased within the Philippines; b) the buyer must have reported the failure to repair the non-conformity to the seller or manufacturer within the first 12 months or 12,000 miles, whichever is first; c) the defect of the automobile must substar)tially impair the use, value, or safety of the automobile; and d) the automobile has been out of service for the same defect for a cumulative total of thirty (30) days or more or the defect was not corrected within the reasonable number of attempts. Four (4) attempts to repair the same defect is presumed to be reasonable


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Mazda CX9 Owners and Likers Thread