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Verified Tsikot Member
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November 7th, 2013 10:12 AM #1I have the factory installed inav unit in my 2011 Alterra.
It has been updated religiously because I rely on this unit (since I am a foreigner).
At the start of the rainy season, the signal has progressivly become more and more weak.
Ten days ago, I lost the signal altogether.
I would appreciate any suggestions you may have for me.
Thank you.
Ciao!
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Tsikoteer
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November 7th, 2013 11:09 AM #2
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Tsikoteer
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November 7th, 2013 12:16 PM #3Possible also is the GPS antenna have fallen out of the area where it was previously mounted (normally with double sided tape) under the dashboard, suggest have a electrician to trace the GPS antenna.
But check if you can ask the dealer to fix it under warranty since your unit is only 2 years old.
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Verified Tsikot Member
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November 8th, 2013 11:10 AM #4I also suspect an antenna culprit. Best to bring the car to your dealership and have it checked since it's still under warranty. Winterpine is the carrier of iNav. They usually have technicians visiting dealerships on schedule basis.
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November 10th, 2013 09:24 AM #5Thank you all, for your inputs.
My three year warranty runs out on December 14th, so, I will hustle down to the dealer this week.
Ciao!
Uncle Nick.
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November 13th, 2013 11:23 AM #6I went to my dealer yesterday and met the iNav techie. He found that the RCA plug for the antennae at the back of the head unit was making poor contact and tending to come off. He reinserted it and put some tape to hold it in.
It works beautifully now.
Thanks again for your assistance.
Ciao!
Uncle Nick.
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November 13th, 2013 11:40 AM #7
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November 13th, 2013 12:49 PM #8
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November 14th, 2013 06:11 PM #9