I have posted many complaints about them here in the the past about my experiences. I had many more but didn't bother to post.

Recently I ordered from their parts department headrest and monitor for my Alterra, I paid 50% downpayment, and after many follow ups, and at least 2 leaves from work cause I had to go there physically, wala pa rin.


And this is the worst part. Last week Monday I left my car with the security guard at the entrance and proceeded inside. When I was leaving, I asked the guard where the key to my car is. He pointed to an area and told me to ask the people around. Nobody had any clue of what their internal procedure is when it comes to handling customer vehicles. I finally found my car parked inside with the window open and the key left inside. I jumped in, and drove the car through the back gate and left.

It was that easy to take a car from there. What if it were somebody else? What it wasn't my car? There is absolutely zero internal control in Isuzu Pasig. I was in a hurry at that time so I didn't bother to go back and complain about their security procedures.