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Tsikot Member
- Join Date
- Mar 2013
- Posts
- 1
March 6th, 2013 01:36 PM #1I had a 2009 hyundai tucson completely maintain at hyundai dealerships.Suddenly i've encountered a problem on my car which is low power, I directly go to the nearest hyundai dealership and it was found out that the problem was turbo charger and the service advisor told me that it is claimable under extended warranty. So i was calm down because I am glad that my claim would be approved and the parts was very expensive. The problem is this, The Manager of Asia Warranty Services which is the Selfish rudeness persona of "SHARON CAMESA" denying my claim for no valid reason. I spoke also the Service Manager and told me that SHARON did not give him a valid reason for the rejection of my claim. I was so disappointed, I buy a brandnew car with the so called "EXTENDED WARRANTY POLICY", maintain the services of my car on CASA, following what was on the policy and this the BENEFIT that I get..Im so mad,i don't have a choice but to replace the turbo charger on my own pocket. Now i know ASIA WARRANTY SERVICES PHILIPPINES is just a money maker.The worth my money was wasted for that policy.
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March 6th, 2013 07:16 PM #2
Hindi pala HARI ang may hawak ng mga warranty claims, may third party pa pala?
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Verified Tsikot Member
- Join Date
- Dec 2010
- Posts
- 107
March 6th, 2013 07:26 PM #3Holy ****!
Total BS lang pala talaga yang warranty ng Hyundai. Good thing I decided to na di na mag Casa for maintenance.
Sir TS, try mo kaya humingi ng tulong sa DTI, sayang din ang 30-50k para dun sa turbo.
Kind regards.
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March 6th, 2013 07:45 PM #4
Ito nga ung main reason kung bakit nagdadalawang isip ako pagdating sa Hyundai. It is there after sales service/warranty claim that sucks. But there are some dealership naman which are okay as atested by our hyundai owners/tsikoters.
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March 6th, 2013 07:52 PM #5
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Verified Tsikot Member
- Join Date
- Apr 2007
- Posts
- 298
March 7th, 2013 07:51 PM #6My dad has a 2009 tucson crdi and I have a 2009 accent crdi. Both warranty booklet has 3 years Hari warranty and the 2 years extended warranty. Yung sa extended warranty lang talaga medyo mas mahihirapan kasi insurance talaga iyon. Naka-note din doon yung mga included sa coverage ng warranty, di ko lang sure kung kasama yung turbo charger. Kung sa HARI palang medyo pahirapan na, what more pa kaya sa insurance.
TS, kindly check your extended warranty booklet kung nakalagay doon yung turbo charger as covered item. Kung nakalagay na covered iyon, malaki ang laban mo. Sorry medyo di ko rin masagot kung covered nga since di ko na binasa iyon at after 3 years inilabas ko na sa casa yung usual maintenance ng hyundai namin. Since di ko narin inaasahan yung extra 2 years of warranty. I just hope and pray na walang masirang malaking items.
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Tsikoteer
- Join Date
- Jun 2008
- Posts
- 1,741
March 8th, 2013 07:35 AM #7gumawa po ba kayo ng "demand letter of explaination why not covered with warranty" ? Di pwede basta rejected claim lang without any reason. Magagamit ang kanilang reply sa whatever action na gagawin mo against them. Just my opinion po.
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March 8th, 2013 08:01 AM #8
Talagang for marketing purposes lang yang 5yr warranty ng HARI.
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March 8th, 2013 11:04 AM #9
5 yr warranty haha
when we were selling gray market Starex 6 months lang verbal warranty hehe
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March 8th, 2013 11:42 PM #10
Maganda sana ang hyundai eh. Pero sablay talaga sa aftersales service, as in SABLAY!!!
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