I'm just guessing but, I think the 03 CRV being discussed here is the '10-cheater?"

That said, the culprit of the harsh ride are the springs. The springs are designed to carry 10 passengers (thus the moniker 10 cheater). We all know that the CRV was originally designed as a tall sedan which carries 5 passengers comfortably. Honda retro-fitted a 'bench type' front passenger seat to fit another person in front (3 pax), added a lap belt in the 'middle row' seat (4pax) and added a 3rd row seat to accomodate more passengers (3 pax). All-in all, 10 passengers. Honda did this to enjoy tax perks on the now defunct AUV tax incentive. Eventually, making lots of bucks.

I've heard of 03 CRV "10 cheater" owners who've changed to softer springs and are very happy with the ride.

I'm very happy with my 03 "10 cheater" except for the harsh ride although I've never changed the springs since a majority of the time, my whole family rides with me and dampens the bumpy ride. More so, when we pack it up for a trip out of town.