Magulo kasi sa accounting yan eh. it's a painfull process to adjust everything lalo na yung na-cut off na tapos na forward sa management offices.
Hindi magulo sa accounting ang pag-reverse ng entry. It's a simple matter of debit/credit, the appropriate entry and supporting documents. Bulok lang talaga ang system ng CebuPac. Over at the PEX forum, maraming nagrereklamo sa katagalang mag-refund ng CP, average yata is 6 months.

Sa Tiger Air, less than a month lang ang pag-refund nila. Very efficient. It happened to my boss (typhoon in HK) and my wife (tinigil na kasi nila ang flights to Macau after November 15, 2008). Their customer service said that the refund will be credited back in 21 days, give or take, and true enough, it was.


Pero teka, from what I know, hindi refundable ang binayad pag customer mismo ang nag-kansela. They only refund when the flights are cancelled due to storm, plane trouble, etc. (in short, airline ang nag-cancell).