Ford aftersales feedback

**eido** · November 9th, 2010 09:04 PM

Hi, just want to ask about Ford aftersales quality. Ok ba aftersales nila? mabait at maasikaso ba? san branch ok mag pa maintenance?

pa sticky na din para madali hanapin

Thanks!

**tidus1203** · November 9th, 2010 09:19 PM

Marami nagsasabi below average daw sila, I will know soon enough myself once I have my Fiesta do its PMS sometime early next year...

**eido** · November 10th, 2010 08:57 AM

Originally Posted by tidus1203

Marami nagsasabi below average daw sila, I will know soon enough myself once I have my Fiesta do its PMS sometime early next year...

bro pa feedback ha after ng PMS mo. thanks

*gunpla
thanks!

**niky** · November 10th, 2010 10:43 AM

At FCP, we've been hearing on and off about dissatisfaction with Ford Global...

At Ford Alabang, it's half and half. The crew used to be very good... now some aren't happy.

It really depends on your Service Advisor... just as with any car brand, being on good terms with the SA and having a good and conscientious one often makes all the difference.

**petevensen** · November 10th, 2010 01:32 PM

*eido - as evident with the gas lid cover always unlock issue, they ignored & evaded the issue

**eido** · November 10th, 2010 08:20 PM

first time ko nadinig yung gas lid unlock issue. Paki elaborate naman sir hindi ko kse gaano na intindihan yung issue. Thanks

**RendoStuart** · November 12th, 2010 06:48 AM

Originally Posted by niky

At FCP, we've been hearing on and off about dissatisfaction with Ford Global...

At Ford Alabang, it's half and half. The crew used to be very good... now some aren't happy.

It really depends on your Service Advisor... just as with any car brand, being on good terms with the SA and having a good and conscientious one often makes all the difference.

I have had my PMS done at FORD CDO. It is also owned by Ford Global.
Maayos sila kausap pero super sablay yung trabaho. I have had 9 PMS so far and they failed me 3 times for a 33.33% failing percentage.

First 5000- Tumirik yung escape kalalabas pa lang ng casa at pauwi na ako
35000- Check daw nila tires and batteries. When I left the case the vehicle was swerving. A few days later and at home, my driver noticed labas na yung steel belt ng gulong at may lobo na yung ibang parte nito. A few days later ayaw na mag start ng escape sa may pilahan sa mall dahil dead na pala yung battery.

40000- Tumirik yung escpae 4 kms pa lang mula sa casa. Sabi ng casa nadumihan lang daw yung sensor pero nga-order na daw sila ng parts...labo di ba? sabi ng Ford Philippines misplaced lang daw yung accelerator ewan..

In short walang kwenta. Kaso mo kung di mo pinagawa sa kanila, paano naman yung warranty mo. Sirain pa naman ang Ford.

F.O.R.D. - For Outdoor Repairs daily

**cooldude0926** · November 18th, 2010 07:35 PM

All my PMS are done by Ford CDO pero so far wala silang sablay sa akin. Tumirik ang kotse mo nung 5000kms? Nagawa ba naman? I'm sure they helped you with your problem pero kaya nga diba me warranty para palitan nila yung parts na pre-mature na masisira? Yung sa father ko nga na Mitsubihi Pajero 2009 eh nag-stall din nung 4 mos old pa sya ang findings ng CASA eh fuel pump, kahit naman siguro MB o BMW nasisira din kaya swerte pa tayo at madaling kausap ang FORD lalo na ang CDO.

BTW, ilang taon na ba auto mo? kung almost two years na yan eh talagang palitin na ang battery mo. Did you also request for wheel alignment, kasi from what I know dapat atleast once a year dapat ma-check yung alignment ng tires lalo na kung malayuan ang bihaye mo.

**cooldude0926** · November 18th, 2010 07:38 PM

[SIZE="3"][/SIZE]

Originally Posted by RendoStuart

I have had my PMS done at FORD CDO. It is also owned by Ford Global.
Maayos sila kausap pero super sablay yung trabaho. I have had 9 PMS so far and they failed me 3 times for a 33.33% failing percentage.

First 5000- Tumirik yung escape kalalabas pa lang ng casa at pauwi na ako
35000- Check daw nila tires and batteries. When I left the case the vehicle was swerving. A few days later and at home, my driver noticed labas na yung steel belt ng gulong at may lobo na yung ibang parte nito. A few days later ayaw na mag start ng escape sa may pilahan sa mall dahil dead na pala yung battery.

40000- Tumirik yung escpae 4 kms pa lang mula sa casa. Sabi ng casa nadumihan lang daw yung sensor pero nga-order na daw sila ng parts...labo di ba? sabi ng Ford Philippines misplaced lang daw yung accelerator ewan..

In short walang kwenta. Kaso mo kung di mo pinagawa sa kanila, paano naman yung warranty mo. Sirain pa naman ang Ford.

F.O.R.D. - For Outdoor Repairs daily

[SIZE="3"]All my PMS are done by Ford CDO pero so far wala silang sablay sa akin. Tumirik ang kotse mo nung 5000kms? Nagawa ba naman? I'm sure they helped you with your problem pero kaya nga diba me warranty para palitan nila yung parts na pre-mature na masisira? Yung sa father ko nga na Mitsubihi Pajero 2009 eh nag-stall din nung 4 mos old pa sya ang findings ng CASA eh fuel pump, kahit naman siguro MB o BMW nasisira din kaya swerte pa tayo at madaling kausap ang FORD lalo na ang CDO.

BTW, ilang taon na ba auto mo? kung almost two years na yan eh talagang palitin na ang battery mo. Did you also request for wheel alignment, kasi from what I know dapat atleast once a year dapat ma-check yung alignment ng tires lalo na kung malayuan ang bihaye mo.
[/SIZE]

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