Ford aftersales feedback

[petevensen]

*eido - as evident with the gas lid cover always unlock issue, they ignored & evaded the issue

[eido]

first time ko nadinig yung gas lid unlock issue. Paki elaborate naman sir hindi ko kse gaano na intindihan yung issue. Thanks

[emet]

*emet
san yung Ford Connecticut

thanks

EDSA southbound, after Motor Image and Ford Edsa, turn right when you see Caltex and Petron. continue down the road a few hundred meters and you will see it on your right. hope this helps

[bodz]

*bodz
ano nangyari?

*emet
san yung Ford Connecticut

thanks

Nag pa 20k maintenance ako sa kanila so got my car the same day. The next day biglang nag overheat yung sasakyan. When I checked, I saw na halos wala ng laman yung coolant container. I paid 8k+ for the PMS and I got an empty coolant container. Since then I decided not to bring my car there anymore.

[RendoStuart]

At FCP, we've been hearing on and off about dissatisfaction with Ford Global...

At Ford Alabang, it's half and half. The crew used to be very good... now some aren't happy.

It really depends on your Service Advisor... just as with any car brand, being on good terms with the SA and having a good and conscientious one often makes all the difference.

I have had my PMS done at FORD CDO. It is also owned by Ford Global.
Maayos sila kausap pero super sablay yung trabaho. I have had 9 PMS so far and they failed me 3 times for a 33.33% failing percentage.

First 5000- Tumirik yung escape kalalabas pa lang ng casa at pauwi na ako
35000- Check daw nila tires and batteries. When I left the case the vehicle was swerving. A few days later and at home, my driver noticed labas na yung steel belt ng gulong at may lobo na yung ibang parte nito. A few days later ayaw na mag start ng escape sa may pilahan sa mall dahil dead na pala yung battery.

40000- Tumirik yung escpae 4 kms pa lang mula sa casa. Sabi ng casa nadumihan lang daw yung sensor pero nga-order na daw sila ng parts...labo di ba? sabi ng Ford Philippines misplaced lang daw yung accelerator ewan..

In short walang kwenta. Kaso mo kung di mo pinagawa sa kanila, paano naman yung warranty mo. Sirain pa naman ang Ford.

F.O.R.D. - For Outdoor Repairs daily

[bencel]

Nag pa 20k maintenance ako sa kanila so got my car the same day. The next day biglang nag overheat yung sasakyan. When I checked, I saw na halos wala ng laman yung coolant container. I paid 8k+ for the PMS and I got an empty coolant container. Since then I decided not to bring my car there anymore.

palagay ko sablay nga dito, maybe they rob your coolant. before a friend of mine use to buy keyless remote and oil for his expedition thru mechanics, san nila yun kukunin kung hindi sa mga customers din na hindi nag checheck o nagbabantay kung nailagay nga yun oil. maybe they put half stole the other half.
as for the remote puzzle sakin, maybe they get it from their stocks room.

[GerNavallo]

had my 1000 kms PMS at Ford Connecticut and was very satisfied. i was able to set an appointment on the same day and got my car an hour later. maasikaso yung service adviser and service crew. madali lang magpa-sched ng appoinment kay miss angel. you can wait in the lounge while you wait for your car to be serviced.

From Ford Cabanatuan, i've got the same treament & services as with emet. Maasikaso sila from its service crew to their operations head. Thanks Mrs. Binuya and Ms. Tams.

So far satisfied naman.

[cooldude0926]

All my PMS are done by Ford CDO pero so far wala silang sablay sa akin. Tumirik ang kotse mo nung 5000kms? Nagawa ba naman? I'm sure they helped you with your problem pero kaya nga diba me warranty para palitan nila yung parts na pre-mature na masisira? Yung sa father ko nga na Mitsubihi Pajero 2009 eh nag-stall din nung 4 mos old pa sya ang findings ng CASA eh fuel pump, kahit naman siguro MB o BMW nasisira din kaya swerte pa tayo at madaling kausap ang FORD lalo na ang CDO.

BTW, ilang taon na ba auto mo? kung almost two years na yan eh talagang palitin na ang battery mo. Did you also request for wheel alignment, kasi from what I know dapat atleast once a year dapat ma-check yung alignment ng tires lalo na kung malayuan ang bihaye mo.

[cooldude0926]

[SIZE="3"][/SIZE]

I have had my PMS done at FORD CDO. It is also owned by Ford Global.
Maayos sila kausap pero super sablay yung trabaho. I have had 9 PMS so far and they failed me 3 times for a 33.33% failing percentage.

First 5000- Tumirik yung escape kalalabas pa lang ng casa at pauwi na ako
35000- Check daw nila tires and batteries. When I left the case the vehicle was swerving. A few days later and at home, my driver noticed labas na yung steel belt ng gulong at may lobo na yung ibang parte nito. A few days later ayaw na mag start ng escape sa may pilahan sa mall dahil dead na pala yung battery.

40000- Tumirik yung escpae 4 kms pa lang mula sa casa. Sabi ng casa nadumihan lang daw yung sensor pero nga-order na daw sila ng parts...labo di ba? sabi ng Ford Philippines misplaced lang daw yung accelerator ewan..

In short walang kwenta. Kaso mo kung di mo pinagawa sa kanila, paano naman yung warranty mo. Sirain pa naman ang Ford.

F.O.R.D. - For Outdoor Repairs daily

[SIZE="3"]All my PMS are done by Ford CDO pero so far wala silang sablay sa akin. Tumirik ang kotse mo nung 5000kms? Nagawa ba naman? I'm sure they helped you with your problem pero kaya nga diba me warranty para palitan nila yung parts na pre-mature na masisira? Yung sa father ko nga na Mitsubihi Pajero 2009 eh nag-stall din nung 4 mos old pa sya ang findings ng CASA eh fuel pump, kahit naman siguro MB o BMW nasisira din kaya swerte pa tayo at madaling kausap ang FORD lalo na ang CDO.

BTW, ilang taon na ba auto mo? kung almost two years na yan eh talagang palitin na ang battery mo. Did you also request for wheel alignment, kasi from what I know dapat atleast once a year dapat ma-check yung alignment ng tires lalo na kung malayuan ang bihaye mo.
[/SIZE]

[omarotti]

any recent experience with aftersales of ford balintawak and quezon avenue?