Hi Guys,

Need your help. I'm a new driver and nadamage ko ung sasakyan ko(own damage). bago palang ung car sakin nung nabangga ko so wala pa insurance policy, OR/CR(under bank loan), and wala pa LTO OR/CR(c/o CASA). Nung magclaclaim na ako ng insurance(standard insurance through BDOi) ang naibigay ko lang ay affidavit, insurance advice, pictures, drivers license(with receipt photocopy) and sales invoice. Sinabi sakin ng BDO na itatanong pa sa claim officer kung pwede na kahit un lang ung documents. Ganun ba talga? Hindi ba dapat accepted ung documents since bago palang ung car? and dpat from the day na mailabas sa CASA ung sasakyan ay insured na. Please help kung ano dapat kong gawin. According sa standard insurance website 3 days lang ung processing, pang 5th day na bukas wala paring call/email from claim officer.